SDR Manager (High Tech & Energy)

Patsnap is a global, pre-IPO company that transforms the way organizations harness their Intellectual Property and Research & Development productivity. Our platform revolutionizes how IP and R&D teams collaborate across the entire innovation lifecycle, using domain-specific AI to accelerate the creation of market-ready products. With over 12,000 customers worldwide, including some of the biggest names in innovation, Patsnap is at the forefront of technological advancement. Our $300M Series E funding round brings our valuation to a $1 billion unicorn status, and we still have a remarkable amount of growth ahead.

We have a vibrant and diverse team with offices in Singapore, Toronto, London, and Shanghai. Our hyper-growth trajectory is powered by our people, and we are extremely proud of our company-wide vision, work ethic, and entrepreneurial spirit. We are committed to fostering an inclusive environment where talent thrives and ideas bloom.

Role Summary:

Our Hi-Tech & Energy vertical provides cutting-edge solutions that empower businesses to navigate complex landscapes, stay ahead of technology trends, and drive transformative growth. We believe that by helping innovators, we can make the world a better place. We enable our customers to bring innovations to market faster-whether they're focused on clean energy, emerging technologies, or critical scientific breakthroughs.

We're seeking a dynamic SDR Manager to lead our team of six Sales Development Representatives (SDRs) across North America and EMEA. You'll be reporting to the Sales Director of our Hi-Tech & Energy team, taking ownership of a high-volume, cold-calling environment that targets mid-market and enterprise-level prospects. While most of the team is based in our main office, one or two SDRs will work remotely from our Toronto location. If you're passionate about coaching a sharp, coachable, but relatively inexperienced team-and you have a track record of success rising through the ranks from SDR or AE to Manager-we want to hear from you!

This is a hybrid position in our London, UK office. This role has the option to work hybrid throughout the week or fully in office.

What You'll Be Doing:

- Mentor, train, and motivate SDRs on cold-calling tactics and best practices
- Cultivate a results-driven, socially conscious culture, ensuring consistent performance against targets
- Identify and implement new AI-driven sales tools and cutting-edge prospecting functionalities to enhance lead generation and efficiency
- Continuously refine scripts, cadences, and outreach strategies in alignment with market trends and PatSnap's goal of accelerating impactful innovation
- Work closely with Marketing on campaign planning, lead flow, and feedback loops to refine buyer personas and value propositions
- Partner with regional Sales teams to align pipeline goals, qualification criteria, and handoff processes, ensuring the right focus on the innovators who align with our mission
- Oversee daily use of Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo, and other tools, ensuring accurate reporting and best-in-class processes
- Provide insights into new tools or features that could streamline outreach and data management
- Monitor SDR KPIs, including call volume, conversion rates, and pipeline generation
- Present regular performance updates to the Sales Director and senior leadership

About You:

- SDR/AE-turned-Manager: 1-2 years of SDR Manager experience (or a newly promoted individual) who can relate to the early-career challenges of the team
- Cold Calling Expert: Strong background in outbound prospecting, with a track record of exceeding pipeline and revenue targets
- Tech Savvy: Experience with Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo, and familiarity with AI-enabled sales tools
- Mission-Driven: Passion for supporting innovators who are shaping a better future for society and the environment
- Collaborative Mindset: Thrives in a highly collaborative, entrepreneurial environment, working closely with cross-functional teams
- Excellent Communication: Strong coaching style and the ability to inspire a young, coachable team
- Flexibility: Willingness to work in a hybrid environment (3 days in-office, 2 remote) with occasional travel

Why Join Patsnap?

- Impactful Work: Play a crucial role in expanding PatSnap's footprint in the fast-growing Hi-Tech & Energy vertical-helping innovators tackle global challenges.
- Career Growth: We invest in our teams-success here opens doors for rapid progression within the organization.
- Innovative Environment: Be at the forefront of leveraging AI and advanced technology tools to revolutionize the sales process.
- Supportive Culture: Collaborate with experienced Sales and Marketing professionals, sharing best practices to continuously improve.
- Social Mission: Contribute to a world where meaningful innovations can be developed and scaled faster-spurring positive impact on industries, communities, and the planet.

What You'll Love:

- 25 days annual leave allowance + bank holidays (Additional time off based on service up to a maximum of 5 extra days)
- 2 company paid volunteering days
- Eyecare voucher scheme
- Private healthcare with Axa Healthcare
- Private pension with Scottish Widows
- Parental leave policies
- Perkbox benefit scheme, we aim to reward our Patsnappers for all their hard work as much as we can.
- WFH stipend
- Cycle To Work scheme
- Life Assurance
- Payroll giving

Our Values:

- Integrity: We hold each other accountable for our actions.
- Leadership: We lead by example and inspire each other to reach for new heights.
- Openness: We are open and honest and share our ideas with care and consideration.
- Growth: We are lifelong learners who aspire to improve each day.
- Innovation: We seek out new ways to solve problems.
- Customer: Our customer is at the center of everything we do. Their success is our success.

Patsnap is proud to be an equal opportunity employer (EOE) that champions diversity. We do not discriminate based on race, religion, national origin, citizenship, sex, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran/military, or disability status, or any other protected status in accordance with federal, provincial/state or local laws.

Even if you don't meet 100% of the above qualifications, we encourage you to apply and tell us why you'd be a great fit for this role! If you require any accommodations during the interview process, please email us at recruitment@patsnap.com so we can best support you.

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SDR Manager (High Tech & Energy)